• Develop ITIL-compliant agreements with customers
• Create and plan entire training procedures such as type ratings and/or pilot training programs
• Organize and plan training sessions incl. individual resources (briefing room, simulator, debriefing room)
• Plan appointments and training sessions – IONIO | Sim automatically offers ideal options
• Comprehensive logbook for simulators constitutes an essential part of high-quality training
• Integrated time recording and reports of the actual duration of customer training and activities performed by your employees
• Automated issuing of tasks and messages for your specialist staff based on the logbook (integrated ticket system for maintenance)
• Easy administration of relevant customer data and integrated billing
• Optimized management of customer relations with the help of different priorities and rights: gold/ silver/ bronze customers
• Integrated Web portal allowing customers to book training sessions or entire training programs themselves

Additional services

• You decide whether you want to operate IONIO | Sim in your IT environment or as a Software-As-A-Service with APUS
• You and your customers are mobile with IONIO | Sim-mobile, available for relevant aspects of Configuration Management, Duty Rostering and Maintenance
• IONIO | Sim is run with different Service Level Agreements: you decide what maintenance frequency and quality you need